Feature
Smart POS - Next Generation Intelligent POS
Modern payment solution, fast and flexible - from traditional stores to pop-up stores, supporting multiple payment methods and deeply integrated with the entire system.
- User-friendly interface, optimized transaction processing speed
- Support multiple platforms: Web-based, Windows, macOS, iOS, Android
- Support multiple payment methods: cash, cards, e-wallets, QR Pay, installment payments
- Operates offline when connection is lost, automatically syncs when network returns
- Online POS, real-time sync of orders & membership points
- Integration with receipt printers, barcode scanners, customer displays
- Shift management, cash reconciliation, and automatic end-of-shift reports
- Automatic application of promotions, loyalty points, and voucher usage
- Support multi-branch sales, multiple cashier counters simultaneously
SPU-SKU Product Management
Hierarchical product management system following SPU-SKU model, helping organize thousands of products with multiple variants scientifically, easy to manage and search.
- Manage hierarchical SPU-SKU structure with automatic SKU generation based on attribute combinations, each with unique code, barcode, pricing, and independent inventory.
- Flexible attribute management customized by industry with required/optional settings, value management, and multi-language support.
- images at SPU level (general) and SKU level (specific variants)
- Multi-tier pricing management: base price, selling price, promotional price per SKU, location-based pricing, customer segment pricing with change history.
- Multi-level category structure with multiple category assignments, flexible tags/labels, and advanced search by attributes, category, and brand.
- Sync products to website, app, marketplaces with attribute mapping, automatic price and inventory updates across all channels.
- Bulk import from Excel with validation, data export for analysis, and batch updates for pricing, inventory, and attributes
Omni Order Management - Unified Order Management
Centralize all orders from every sales channel into a single platform, automatically route intelligent processing and track status in real-time.
- Sales channel and point of sale management
- Aggregate orders from all sources: website, app, marketplace, social commerce, store
- Automatically allocate orders to appropriate warehouse/branch based on inventory and location
- Support multiple scenarios: Ship from Store, Click & Collect, Same-day Delivery
- Manage detailed order status from placement to successful delivery
- Flexible return processing - customers can buy online, return in-store
- Integration with shipping providers (Giao Hàng Nhanh, Giao Hàng Tiết Kiệm, Viettel Post...)
- Dashboard tracking order processing performance by channel and branch
Unified Inventory - Chain-wide Unified Inventory
Centralized inventory management, real-time synchronization across all sales channels and warehouses, helping optimize inventory turnover and minimize stock-outs.
- Display real-time inventory across all sales channels
- Multi-level inventory management: main warehouse, branch warehouse, consignment warehouse
- Automatic alerts for low stock, items running out, slow-moving inventory
- Flexible goods transfer between branches with approval workflow
- Manage goods by batch/lot number, expiration date (for food, cosmetics industries)
- Periodic and ad-hoc inventory counts, automatic variance reconciliation
- Demand forecasting based on historical sales data
- Integration with receiving, shipping, and supplier returns management
Warehouse Management - Smart Warehouse Management
Professional warehouse management system, optimizing receiving-shipping-inventory processes, enhancing warehouse operational efficiency and ensuring high accuracy in goods management.
- Detailed storage location management: zone, rack, level, bin - easy search and picking
- Dynamic route optimization within warehouse, reducing picking and packing time
- Receiving management: quality inspection, cross-checking with purchase orders, recording batch/serial numbers
- Shipping management: order picking, wave picking, packing and handover to shipping
- Cycle counting and full inventory counts, automatic variance updates
- Manage goods according to FIFO/FEFO/LIFO principles depending on product characteristics
- Integration with mobile devices (PDA, smartphone) to scan barcodes/QR codes in warehouse
- Automatic alerts: items expiring soon, items stored too long, full warehouse locations
- Manage pending inspection goods, defective goods, quarantine goods
- Dashboard tracking warehouse performance: processing speed, accuracy, space utilization
- Integration with WMS robot/automated warehouse systems for modern warehouses
- Analysis reports: warehouse staff productivity, best-sellers, storage location optimization
Promotion - Coupon - Voucher Engine
Flexible and powerful promotion system, supporting diverse promotional programs across all channels with high personalization capabilities.
- Set up diverse promotion types: percentage discount, fixed amount discount, buy X get Y, combo
- Apply complex conditions: by product, category, order value, payment method
- Create voucher/coupon codes with quantity limits, usage time
- Personalized promotions by customer segment, purchase history
- Automatic member points accumulation, convert points to vouchers
- Referral programs with special discount codes
- Flash sales with countdown timer, limited product quantities
- Analyze promotion effectiveness, ROI of each campaign
BPMN Workflow - Process Automation
Tool for designing and managing workflows according to BPMN standards, automating complex operational processes and ensuring accurate compliance.
- Intuitive workflow design with drag-and-drop following BPMN 2.0 standard
- Automate order processing, approval, goods transfer processes
- Set up multi-level approval flows with complex logic conditions
- Automatically send notifications and reminders to relevant people in workflow
- Track execution progress of each step in the process
- API integration to connect with external systems (ERP, WMS, CRM...)
- Store workflow execution history for audit and process improvement
- Pre-built workflow templates for common retail scenarios
Report & Analytics - Intelligent Reporting
Comprehensive reporting system with intuitive dashboards, providing deep insights into business performance from every angle.
- Overview dashboard with key KPIs: revenue, orders, inventory, customers
- Detailed sales reports by channel, branch, product, time
- Staff performance analysis, comparison between cashier counters
- Inventory reports: inventory turnover, best-sellers, slow-moving items
- Customer analysis: RFM segmentation, Customer Lifetime Value, return rate
- Marketing effectiveness reports: conversion rate, ROI of each campaign
- Financial reports: profit by product, branch, sales channel
- Flexible data export to Excel, PDF, integration with BI tools (Power BI, Tableau)
