E-Commerce Overview

The E-commerce solution group is designed to help businesses build highly scalable online marketplaces and deeply understand their customer base. By combining a robust, headless marketplace architecture with a powerful customer data engine, organizations can streamline digital operations, seamlessly integrate with third-party payment and shipping providers, and deliver highly personalized shopping experiences across all touchpoints.

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Key Value / What You Get

Unified Data Integration

Unified Data Integration

Collect and connect customer data from CRM, website, social media, e-commerce, and POS into one unified platform.

360° Customer View

360° Customer View

Build a complete 360° profile for each customer by merging data across all channels and touchpoints.

Customer Segmentation

Customer Segmentation

Segment customers by behavior, demographics, and purchase history to target the right audience at the right time.

Seamless Marketplace Operations

Seamless Marketplace Operations

Integrate effortlessly with 3rd-party payment providers (OnePay, MoMo, ZaloPay) and shipping carrier providers (Viettel Post, GHN, Vietnam Post).

Comprehensive Lifecycle Support

Comprehensive Lifecycle Support

Benefit from end-to-end services including business requirement analysis, modern UI/UX design, cross-platform development powered by AI technology, and ongoing maintenance.

Enterprise Integration

Enterprise Integration

Leverage Open APIs and third-party services ready for integration with large enterprise systems like SAP and Oracle Fusion.

E-Commerce Solution

Customer Data Platform (CDP)

Customer Data Platform (CDP)

A technology platform that collects, manages, and analyzes customer data from multiple sources, helping businesses make the most of existing data to optimize operations and enhance customer experience.

T-Ecommerce Platform

T-Ecommerce Platform

A robust e-commerce architecture featuring headless APIs, user identity servers, and comprehensive internal services (payment, fulfillment, inventory, and loyalty) that connect customer channels directly to back-office and third-party systems.

Applications

B2B & B2C Online Marketplaces

B2B & B2C Online Marketplaces

Omnichannel Retail Systems

Omnichannel Retail Systems

Customer Experience & Personalization Platforms

Customer Experience & Personalization Platforms

Integrated Enterprise E-commerce

Integrated Enterprise E-commerce